Using Online Services to Report a Crime Larisa MASLENNIKOVA
The purpose of the study is to analyze the Russian and foreign experience in the introduction of online services for reporting crime and substantiate proposals for improving effective communication between the state and the population in the context of the development of digital technologies.
The features of online services for filing crime reports of various leading states in the field of e-government development are considered. The general trends and limits of the use of online services for filing a crime report in electronic form are revealed:1) the possibility of handling such a report only in cases that do not require an immediate response from law enforcement officials; 2) a limited number of categories of crimes for which an electronic crime report can be made; 3) the identification of the applicant both through national portals of public services, and without mandatory identification and authentication; 4) an electronic warning to the applicant about the responsibility for providing deliberately false information; 5) the ability to attach various materials to the application, including a video recording of the crime, data about the person who committed the crime, and other information.
The conclusion is justified that the introduction of electronic crime reports should complement the ability to directly report a crime to the police, and not compete with it. The prospects of using online services for reporting a crime by persons with hearing and/or speech impairments are determined. The ways of informing the persons who reported the crime about their rights are shown.
